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Frequently asked questions
Have questions? That’s great. We believe in transparent collaboration, so we’ve gathered here answers to the most common doubts about costs, processes, and our work when creating websites. If you can’t find something – get in touch with us.
Absolutely not. The purpose of this 30-minute conversation is mutual understanding, understanding your needs and business goals. Based on it, we’ll assess whether and how we can help you. It’s an opportunity for you to ask questions, and for us to conduct a thorough project analysis.
We value your time. For messages sent through the form, we try to respond as quickly as possible. Typically, we contact you back within 1-2 business days to confirm receipt of the inquiry and schedule a convenient conversation time.
Every project is different, which is why we price all our implementations individually. The final cost depends on the scope of work, complexity level, and required functionalities. After our conversation and thorough understanding of your needs, we will prepare a detailed, dedicated quote.
We prioritize transparency. For fixed-price projects, we use a simple model: 40% deposit before starting work and 60% final payment after full implementation and your final project approval.
We believe in clear communication. From the very beginning, you will be assigned a dedicated Project Manager who will be your main point of contact. You will be kept informed about progress and will know exactly who from our team is working on your project.
Absolutely yes. We never leave our clients on their own. After site implementation, we provide you with complete post-implementation documentation and organize a dedicated online training session, during which we will teach you to independently
Our ongoing maintenance service (Maintenance & Support) operates on a flexible subscription model. This means you can cancel it at any time. We want you to be with us because you want to, not because you have to.